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Freight, servicing and deliveries

NOTE: From 10am Monday 16 April 2018 the GC2018 restrictions to movements of Oversize & Overmass (OSOM) vehicles on the M1 and the Gold Coast will be lifted (earlier than the 20 April advertised). As of 10am Monday 16 April  the standard regulations related to OSOM movements will apply.

Changes to freight, servicing and deliveries

Freight on the Gold Coast is almost 100% reliant on the road network and managing the movement of freight and deliveries will require specific attention during the Games.

There will be changes in the lead up to and during the Games that freight operators will need to plan for, including:

It is important to plan your freight movements well in advance of the Games to ensure your business continues with minimum disruption.

Below you will find a range of Freight tools and resources to assist you with your planning and freight movements during the Games.

If you are receiving or making deliveries you will need to develop a Travel Action Plan in preparation for the Games.

Tugun Tunnel OSOM vehicle restrictions

During GC2018, the Tugun Tunnel is managed by Qld TMR. This includes the management of heavy vehicles, and therefore Queensland restrictions apply to the Tugun Tunnel. - that is:

  • over 2.5m up to 3.5m wide / 19m to 25m long / under 4.6m high - OK to use the tunnel between 5am and 12 midnight (but must travel off peak as per Point 1 on the OSOM factsheet)
  • over 3.5m up to 4.5m wide / 25m to 35m long / under 4.6m high - OK to use the tunnel between midnight and 5 am (as per Point 3 on on the OSOM factsheet)
  • BUT Please note there are no excess mass loads permitted through the tunnel at all time so the bypass will need to be utilised (via Airport to/from NSW) and travel is restricted to between midnight to 5am.

How to keep your freight business moving

The temporary changes to the transport network will affect the way your business operates during the Games. Freight businesses are being encouraged to consider the following:

Reduce on-demand deliveries

  • Encourage your customers to pre-order or stockpile their goods.
  • Work with your suppliers to pre-order or postpone non-urgent deliveries.
  • Combine journeys wherever possible.

Work with your customers to re-time deliveries

  • Adjust delivery times to outside of peak hours, consider after hour deliveries.
  • Alter or postpone delivery days to outside of peak GC2018 travel days or outside the GC2018 period if possible.
  • Consider altering operating hours to avoid peak times.

Read more about re-timing and what you need to know.

Re-route travel to avoid congestion and changed traffic access

Plan ahead and take alternative routes to avoid congested roads.

Refer to our freight top tips

Our freight top tips will help keep your freight business moving during the Games.

Freight checklist

Freight transport on the Gold Coast is almost 100% reliant on the road network, managing the movement of freight and deliveries will require specific attention. 

Here is our freight planning checklist:

  1. Develop a Travel Action Plan

    Developing a Games Travel Action Plan will assist to identify challenges and solutions for your business to implement.

     

  2. Reduce on-demand deliveries

    Encourage your customers to pre-order or stockpile their goods.

     

     

  3. Work with your customers to re-time deliveries

    Talk to your customers about re-timing deliveries to after hours or overnight.

     

  4. Re-route your travel

    Consider re-routing travel to avoid congested areas and changed local access. 

     

  5. Plan your deliveries in advance

    Plan ahead to try and consolidate your deliveries where possible.

     

     

  6. Delivery locations

    Work with your customers to arrange alternative or combined delivery locations.

     

  7. Keep your customers and staff informed

    Test and communicate plans with your staff, customers and suppliers.

     

     

  8. Check our freight tools and resources

    Refer to our dedicated Freight tools and resources section to help you with your Games time travel planning.

     

Freight tools and resources

Refer to the following useful resources to help keep your business moving during Games time:​

The QLDFreight app is being managed by the Queensland Transport and Logistics Council. Please contact Charles Burke, CEO of QTLC, on 0409 466 226 or email [email protected] for more information.

Freight impacts during the Games overview

Freight impacts during the Games overview

Download Freight impacts during the Games Overview (PDF 856KB)

Loading zone changes

Loading zones factsheet

Download Loading zone changes during the Games Factsheet (PDF 2.8MB)

Changes to the movement of dangerous goods

Changes to the movement of dangerous goods

Download Changes to the movement of dangerous goods Factsheet (PDF 1.5MB)

Restrictions on the movement of oversize - overmass vehicles

Restrictions on the movement of oversize - overmass vehicles

Download Restrictions on the movement of oversize - overmass vehicles Factsheet (PDF 1.1MB)

Re-time deliveries factsheet

Download Re-time Deliveries Factsheet (PDF 350KB)

Receiving of Goods Checklist 

Download Receiving of Goods Checklist (PDF 301KB)

Delivery of Goods Checklist

Download Delivery of Goods Checklist (PDF 286KB)

Quiet Deliveries Guide

Download Quiet Deliveries Guide (PDF 398KB)

Freight Top Tips Flyer


Download freight top tips flyer (PDF 3.9MB)

Case studies

DHL case study (PDF 1MB)


Princes Group case study (PDF 2MB)


BWS Woolworths case study (PDF 3MB)


Re-timing: What you need to know

Operators are required to understand that the City of Gold Coast has a clear responsibility to administer a range of legislation intended to protect the health, safety of community and the City’s amenity. In order to avoid enforcement action it is essential that operators comply with traffic and nuisance requirements.

The Commonwealth Games brings with it a need to modify working arrangements and timing for many businesses. We understand that this may impact the efficient function of your operations and are ready to support you in achieving your business objectives.

The following guidance materials provide advice on measures that can be taken to minimise the risk of disturbance arising from out of hour deliveries and the likelihood of any regulatory action.

 

Changes to Gold Coast heavy vehicle traffic movements during GC2018

The Department of Environment and Science has approved temporary amendments to the operating permits for a number of quarries and other industry operators on the Gold Coast. These amendments allow truck loading and movements after hours on certain sites throughout the duration of the Commonwealth Games, with normal operations set to return following the Games.

The aim of these amendments is to help reduce travel times and traffic delays, improve road network safety, and help athletes and officials arrive safely and on time during the Games while allowing industry to operate effectively.

As a result of these changes, residents may see or hear certain site-specific operations after hours, particularly those located in the following areas:

  • Nerang and Molendinar areas
  • Burleigh and Reedy Creek areas
  • Coomera and Oxenford areas
  • Ormeau, Yatala, Luscombe and Cedar Creek areas.

Residents who may be directly affected will be notified about the changed operating conditions in writing by the industry operators. For any enquiries, please contact the operator directly.

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